About Us

Our Story

Imagine Express Cash was founded in 2021 with a simple yet powerful vision: to provide accessible and reliable financial assistance to individuals and businesses when they need it most. What started as a commitment to serve our community has grown into a trusted Micro Financial Institution that has supported over 1000 clients across Zambia.

We recognized that traditional banking often left gaps in serving civil servants, small business owners, and individuals seeking quick financial solutions. Our founders saw an opportunity to bridge this gap with innovative, customer-centric approaches that prioritize transparency, flexibility, and genuine care for our clients' financial well-being.

Since our inception, we have continuously evolved our services, expanded our reach, and maintained our core commitment to integrity and excellence. Today, with branches in Lusaka and Ndola, we continue to empower financial solutions that make a real difference in people's lives.

4+
Years of Service
1000+
Happy Clients
2
Branch Locations
100%
Client Satisfaction

Our Mission

To provide easily accessible, customer-centric financial support, while fostering long-term relationships built on integrity, trust, and ethical service. We believe every individual and business deserves financial solutions that are fair, transparent, and designed with their success in mind.

Our Vision

To be a leading provider of innovative financial services, empowering individuals and businesses, and making a positive impact in the communities we serve by promoting financial stability and inclusion. We envision a future where financial barriers are removed and opportunities are accessible to all.

Our Core Values

These fundamental principles guide every decision we make and every service we provide.

Integrity

Upholding transparency and honesty in all our dealings. We believe trust is built through consistent, ethical behavior and clear communication with every client.

Innovation

Delivering creative, forward-thinking solutions that adapt to changing financial landscapes and our clients' evolving needs.

Customer Care

Serving each client with empathy and excellence. Your success is our success, and we're committed to providing exceptional service every step of the way.

Flexibility

Tailoring support to meet your specific needs. We understand that every financial situation is unique and deserves a personalized approach.

Why Choose Imagine Express Cash?

At Imagine Express Cash we understand that financial needs arise when we least expect them. By choosing us, you are guaranteed to work with a trusted, reliable and secure partner providing fast and flexible financial packages tailored to your unique situation.

Fast and Easy Processing

Quick application process with minimal paperwork. Get approved and receive funds faster than traditional banks, with same-day processing available for qualifying applications.

Clear and Honest Terms

Transparent pricing with no hidden fees. You'll know exactly what you're paying before you sign, with all terms clearly explained in plain language.

Flexible Repayment Plans

Adaptable repayment options designed to fit your budget and financial situation with ease. We work with you to create a plan that works.

Trusted, Client-Focused Service

Dedicated customer service team committed to your success and financial well-being. We're here to support you throughout your entire loan journey.

Meet Our Team

Our team is made up of skilled professionals passionate about exceptional service delivery, helping clients thrive financially and attain their goals. Committed to excellence and customer satisfaction, we strive to continuously improve our services to meet your evolving expectations.